{"id":116,"date":"2026-09-08T15:58:03","date_gmt":"2026-09-08T15:58:03","guid":{"rendered":"https:\/\/serrurefrance.fr\/?page_id=116"},"modified":"2026-10-09T09:04:25","modified_gmt":"2026-10-09T09:04:25","slug":"comprendre-devis-serrurier","status":"publish","type":"page","link":"https:\/\/serrurefrance.fr\/index.php\/guides\/comprendre-devis-serrurier\/","title":{"rendered":"Devis de serrurier : les points \u00e0 v\u00e9rifier avant de signer"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"116\" class=\"elementor elementor-116\">\n\t\t\t\t<div class=\"elementor-element elementor-element-740000a e-con-full sf-r e-flex e-con e-parent\" data-id=\"740000a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7400003 e-con-full sf-section sf-hero sf-cream e-flex e-con e-child\" data-id=\"7400003\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element 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main>.wp-block-group:empty{display:none}.sf-r .elementor-element-7400005{--photo-label:\"Photo \u00e0 ajouter \u00b7 Devis d\u00e9taill\u00e9 et \u00e9change avec le serrurier\"}\n@media(max-width:600px){.sf-r .sf-tabs a,.sf-r .sf-tags a{min-height:44px;display:inline-flex;align-items:center}.sf-r .sf-btn,.sf-help .sf-btn{min-height:48px}.sf-r .sf-card-body,.sf-help .sf-card{min-width:0}.sf-r img,.sf-help img{max-width:100%}}<\/style><nav class=\"sf-tabs\" aria-label=\"Prix et guides\"><a href=\"https:\/\/serrurefrance.fr\/index.php\/prix-guides\/\" >Prix<\/a><a href=\"https:\/\/serrurefrance.fr\/index.php\/guides\/\" aria-current=\"page\">Guides<\/a><\/nav><p class=\"sf-crumb\"><a href=\"https:\/\/serrurefrance.fr\/index.php\/guides\/\">Guides<\/a> \/ Pr\u00e9parer une intervention<\/p><p class=\"sf-eyebrow\">Guide pratique \u00b7 Devis et budget<\/p><h1>Comprendre un devis<br>de serrurier.<\/h1><p class=\"sf-lead\">Un total ne raconte pas toute l\u2019intervention. Prenez quelques minutes pour identifier le mat\u00e9riel, les prestations et les frais avant de donner votre accord.<\/p><p class=\"sf-small\">Publi\u00e9 le 8 septembre 2026 \u00b7 Exemples enrichis le 13 septembre 2026 \u00b7 Rep\u00e8res pour le d\u00e9pannage \u00e0 domicile en France<\/p><style>.sf-lab{margin:30px 0;padding:24px;border:1px solid #dce2dc;border-radius:12px;background:#f7f8f5;overflow-wrap:anywhere}.sf-lab h2,.sf-lab h3{margin-top:0!important}.sf-lab-table{width:100%;border-collapse:collapse;background:#fff;font-size:14px;line-height:1.6}.sf-lab-table th,.sf-lab-table td{border:1px solid #dce2dc;text-align:left;vertical-align:top;padding:14px}.sf-lab-table thead th{background:#26372f;color:#fff}.sf-lab-table tbody th{background:#edf1e8}.sf-lab-table caption{text-align:left;color:#55605c;font-size:13px;padding-bottom:12px}.sf-lab .sf-cards{display:grid;grid-template-columns:1fr 1fr;gap:16px}.sf-lab .sf-example{padding:18px;border:1px solid #dce2dc;background:#fff;border-radius:9px;min-width:0}.sf-lab .sf-example h3{font-size:18px!important}.sf-lab .sf-example p{font-size:14px}.sf-lab figcaption,.sf-lab .sf-source{font-size:12px;color:#55605c;line-height:1.6}.sf-lab .sf-sum{background:#26372f;color:#fff;padding:18px;border-radius:8px;margin:18px 0}.sf-lab details{padding:16px;margin-top:16px;background:#fff;border:1px solid #dce2dc;border-radius:8px}.sf-lab figure{margin:18px 0}.sf-lab img{max-width:100%;width:100%;height:auto;object-fit:contain;border-radius:10px}.sf-lab .sf-dim{display:grid;grid-template-columns:3fr 4fr;border:1px solid #b5bdb3;border-radius:8px;overflow:hidden;margin:12px 0 24px}.sf-lab .sf-dim.equal{grid-template-columns:1fr 1fr}.sf-lab .sf-dim span{padding:18px 8px;text-align:center;background:#e3ecdc}.sf-lab .sf-dim span+span{border-left:3px solid #26372f;background:#f3e7d2}.sf-lab .sf-dim strong{display:block;font-size:22px}.sf-lab .sf-dim small{display:block;font-size:12px}@media(max-width:600px){.sf-lab{padding:18px}.sf-lab .sf-cards{grid-template-columns:1fr}.sf-lab-table thead{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.sf-lab-table tbody,.sf-lab-table tr,.sf-lab-table tbody th,.sf-lab-table td{display:block;width:100%}.sf-lab-table tr{margin-bottom:14px}.sf-lab-table td:before{content:attr(data-label);display:block;font-weight:600;font-size:12px;color:#55605c;margin-bottom:5px}}<\/style><style>.page-id-116 .sf-r .elementor-element-7400005{max-width:580px!important;margin:24px auto!important}.page-id-116 .sf-r .elementor-element-7400005 img{aspect-ratio:auto!important;height:auto!important;object-fit:contain!important}<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7400009 e-con-full sf-section  e-flex e-con e-child\" data-id=\"7400009\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7400008 e-con-full sf-wrap e-flex e-con e-child\" data-id=\"7400008\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-7400007 e-con-full sf-copy e-flex e-con e-child\" data-id=\"7400007\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7400004 elementor-widget elementor-widget-html\" data-id=\"7400004\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"sf-note\"><p><strong>Le bon r\u00e9flexe :<\/strong> demandez un devis \u00e9crit et d\u00e9taill\u00e9 avant les travaux. Un prix donn\u00e9 au t\u00e9l\u00e9phone aide \u00e0 pr\u00e9parer l\u2019\u00e9change ; le document doit pr\u00e9ciser ce qui sera effectivement r\u00e9alis\u00e9.<\/p><\/div><p>Service-Public.fr rappelle l\u2019obligation d\u2019obtenir un devis avant un d\u00e9pannage \u00e0 domicile. Les informations requises d\u00e9pendent du mode de conclusion du contrat : en boutique, \u00e0 distance ou chez vous. <a href=\"https:\/\/www.service-public.gouv.fr\/particuliers\/vosdroits\/F38350\" target=\"_blank\" rel=\"noopener\">Consulter la fiche officielle \u2197<\/a>.<\/p><p class=\"sf-small\"><strong>Illustration fictive :<\/strong> les chiffres et les champs entre crochets servent \u00e0 apprendre \u00e0 lire un devis. <a href=\"#devis-commente\">Voir les commentaires et le calcul des 300 \u20ac TTC \u2193<\/a><\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7400005 sf-photo-slot sf-photo-wide elementor-widget elementor-widget-image\" data-id=\"7400005\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1055\" height=\"1491\" src=\"https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/09\/devis-commente-optimise.webp\" class=\"attachment-full size-full wp-image-225\" alt=\"Exemple fictif de devis de serrurerie : 250 euros HT, TVA d\u2019exemple de 50 euros et total de 300 euros TTC.\" srcset=\"https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/09\/devis-commente-optimise.webp 1055w, https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/09\/devis-commente-optimise-212x300.webp 212w, https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/09\/devis-commente-optimise-725x1024.webp 725w, https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/09\/devis-commente-optimise-768x1085.webp 768w\" sizes=\"(max-width: 1055px) 100vw, 1055px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7400006 elementor-widget elementor-widget-html\" data-id=\"7400006\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<h2>1. D\u00e9crivez la situation avant le d\u00e9placement<\/h2><p>Pr\u00e9cisez si la porte est claqu\u00e9e ou verrouill\u00e9e, si une cl\u00e9 est disponible, si le m\u00e9canisme tourne et si des d\u00e9g\u00e2ts sont visibles. Pour un remplacement pr\u00e9vu \u00e0 l\u2019avance, transmettez la r\u00e9f\u00e9rence et les dimensions connues.<\/p><p>Demandez ce qui est factur\u00e9 si aucun travail n\u2019est finalement r\u00e9alis\u00e9. Notez aussi le cr\u00e9neau convenu : une intervention en journ\u00e9e et une intervention de nuit peuvent \u00eatre propos\u00e9es \u00e0 des conditions diff\u00e9rentes.<\/p><h2>2. Retrouvez chaque poste dans le devis<\/h2><ul class=\"sf-checks\"><li><strong>L\u2019entreprise et l\u2019intervention<\/strong><span>Nom, coordonn\u00e9es, date, adresse d\u2019intervention et description des travaux.<\/span><\/li><li><strong>Le mat\u00e9riel<\/strong><span>Marque, r\u00e9f\u00e9rence, dimensions, quantit\u00e9 et prix unitaire des pi\u00e8ces. Pour un cylindre, faites pr\u00e9ciser les fonctions et les cl\u00e9s incluses.<\/span><\/li><li><strong>Le travail<\/strong><span>Forfait ou taux horaire avec temps pr\u00e9vu ; retrait, pose, r\u00e9glages et essais selon la prestation.<\/span><\/li><li><strong>Les frais compl\u00e9mentaires<\/strong><span>D\u00e9placement, majoration \u00e9ventuelle et caract\u00e8re gratuit ou payant du devis.<\/span><\/li><li><strong>Le total et l\u2019accord<\/strong><span>Montants HT et TTC, TVA applicable, validit\u00e9 de l\u2019offre et conditions d\u2019intervention.<\/span><\/li><\/ul><p class=\"sf-small\">Informations \u00e0 v\u00e9rifier d\u2019apr\u00e8s <a href=\"https:\/\/www.economie.gouv.fr\/dgccrf\/les-fiches-pratiques\/plomberie-serrurerie-chauffage-choisir-le-bon-professionnel-pour-un-depannage-domicile\" target=\"_blank\" rel=\"noopener\">la DGCCRF \u2014 d\u00e9pannage \u00e0 domicile \u2197<\/a>.<\/p><h2>3. Comparez le m\u00eame travail<\/h2><p>Placez les deux propositions c\u00f4te \u00e0 c\u00f4te et cherchez les diff\u00e9rences concr\u00e8tes. \u00ab Remplacement de serrure \u00bb peut d\u00e9crire une op\u00e9ration plus large que \u00ab remplacement du cylindre \u00bb. Faites nommer la pi\u00e8ce avant de comparer les totaux.<\/p><p>Le prix public d\u2019un cylindre vendu en ligne est un rep\u00e8re de fourniture. Une entreprise peut proposer un prix diff\u00e9rent avec la s\u00e9lection, l\u2019approvisionnement et la pose du mat\u00e9riel. Demandez ce qui est compris pour pouvoir appr\u00e9cier la proposition.<\/p><section class=\"sf-lab\" id=\"devis-commente\"><h3>Le devis de l\u2019illustration, ligne par ligne.<\/h3><p>Les chiffres ci-dessous reprennent le document fictif affich\u00e9 plus haut. Ils ne sont ni des tarifs recommand\u00e9s ni les prix d\u2019une entreprise r\u00e9elle.<\/p><table class=\"sf-lab-table\"><caption>Les postes \u00e0 faire expliquer<\/caption><thead><tr><th scope=\"col\">Ligne<\/th><th scope=\"col\">Montant HT fictif<\/th><th scope=\"col\">Commentaire<\/th><\/tr><\/thead><tbody><tr><th scope=\"row\">D\u00e9placement<\/th><td data-label=\"Montant HT fictif\">50 \u20ac<\/td><td data-label=\"Commentaire\">Faire pr\u00e9ciser l\u2019adresse, le cr\u00e9neau et les frais si aucun travail n\u2019est r\u00e9alis\u00e9. La zone \u00ab [XX] km \u00bb reste \u00e0 compl\u00e9ter.<\/td><\/tr><tr><th scope=\"row\">Cylindre<\/th><td data-label=\"Montant HT fictif\">120 \u20ac<\/td><td data-label=\"Commentaire\">\u00ab Cylindre de s\u00e9curit\u00e9 \u00bb ne suffit pas : demander marque, r\u00e9f\u00e9rence, dimensions, fonctions et nombre de cl\u00e9s.<\/td><\/tr><tr><th scope=\"row\">Main-d\u2019\u0153uvre<\/th><td data-label=\"Montant HT fictif\">70 \u20ac<\/td><td data-label=\"Commentaire\">D\u00e9pose et pose sont mentionn\u00e9es. Faire confirmer le forfait, les r\u00e9glages et les essais inclus.<\/td><\/tr><tr><th scope=\"row\">Fournitures diverses<\/th><td data-label=\"Montant HT fictif\">10 \u20ac<\/td><td data-label=\"Commentaire\">Identifier les fournitures et v\u00e9rifier qu\u2019elles ne sont pas d\u00e9j\u00e0 comprises dans la pose.<\/td><\/tr><\/tbody><\/table><div class=\"sf-sum\">50 + 120 + 70 + 10 = <strong>250 \u20ac HT<\/strong><br>TVA d\u2019exemple \u00e0 20 % : <strong>50 \u20ac<\/strong><br>Total de l\u2019illustration : <strong>300 \u20ac TTC<\/strong><\/div><p class=\"sf-source\">Le taux de 20 % sert uniquement au calcul de cet exemple. Le professionnel confirme le taux applicable \u00e0 l\u2019intervention r\u00e9elle.<\/p><details><summary>Un suppl\u00e9ment de 40 \u20ac HT : quel nouveau total dans cet exemple ?<\/summary><p>Avec le m\u00eame taux fictif, 40 \u20ac HT + 8 \u20ac de TVA = <strong>48 \u20ac TTC<\/strong>. Le total passerait \u00e0 <strong>348 \u20ac TTC<\/strong>. Faites pr\u00e9ciser le suppl\u00e9ment et consigner le nouveau total avant de donner votre accord.<\/p><\/details><p class=\"sf-source\">Rep\u00e8res sur le devis : <a href=\"https:\/\/www.service-public.gouv.fr\/particuliers\/vosdroits\/F38350\" target=\"_blank\" rel=\"noopener\">Service-Public.fr \u2014 d\u00e9pannage \u00e0 domicile<\/a>. Commentaires p\u00e9dagogiques de SerrureFrance.<\/p><\/section><h2>4. Faites pr\u00e9ciser les ajouts avant leur r\u00e9alisation<\/h2><p>Si le diagnostic \u00e9volue sur place, demandez quelles pi\u00e8ces ou prestations suppl\u00e9mentaires sont n\u00e9cessaires et leur incidence sur le total. Faites consigner la modification et donnez votre accord avant la r\u00e9alisation des travaux suppl\u00e9mentaires.<\/p><p>Une ligne vague comme \u00ab suppl\u00e9ment mat\u00e9riel \u00bb m\u00e9rite une r\u00e9f\u00e9rence et une quantit\u00e9. Une mention comme \u00ab \u00e0 partir de \u00bb m\u00e9rite une explication des conditions qui font varier le montant.<\/p><div class=\"sf-note\"><p><strong>En situation d\u2019urgence, limitez l\u2019accord au besoin identifi\u00e9.<\/strong> Les am\u00e9liorations qui peuvent attendre se comparent plus sereinement \u00e0 t\u00eate repos\u00e9e. La DGCCRF conseille de ne pas accepter trop vite des travaux suppl\u00e9mentaires non urgents. <a href=\"https:\/\/www.economie.gouv.fr\/dgccrf\/les-fiches-pratiques\/plomberie-serrurerie-chauffage-choisir-le-bon-professionnel-pour-un-depannage-domicile\" target=\"_blank\" rel=\"noopener\">Voir ses conseils \u2197<\/a>.<\/p><\/div><h2>5. Gardez une trace de l\u2019intervention<\/h2><p>Conservez le devis accept\u00e9, ses \u00e9ventuelles modifications, la facture, les r\u00e9f\u00e9rences et les documents du mat\u00e9riel. Avant le d\u00e9part, faites-vous montrer le fonctionnement de la serrure et v\u00e9rifiez les cl\u00e9s remises.<\/p><p>Pour le d\u00e9pannage \u00e0 domicile, une facture ou note doit notamment \u00eatre remise pour une prestation sup\u00e9rieure \u00e0 25 \u20ac TTC ; en dessous, vous pouvez la demander. <a href=\"https:\/\/www.service-public.gouv.fr\/particuliers\/vosdroits\/F38350\" target=\"_blank\" rel=\"noopener\">R\u00e8gles d\u00e9taill\u00e9es sur Service-Public.fr \u2197<\/a>.<\/p><section class=\"sf-lab\"><h2>Quatre erreurs avant de signer.<\/h2><ul><li><strong>Comparer seulement le total :<\/strong> deux devis \u00e0 300 \u20ac peuvent proposer des \u00e9quipements et des travaux diff\u00e9rents.<\/li><li><strong>Confondre achat et intervention :<\/strong> le prix d\u2019un cylindre seul n\u2019inclut pas automatiquement la pose et le d\u00e9placement.<\/li><li><strong>Accepter \u00ab suppl\u00e9ment mat\u00e9riel \u00bb sans pr\u00e9cision :<\/strong> demander la pi\u00e8ce, la quantit\u00e9 et le motif.<\/li><li><strong>Laisser les conditions incompl\u00e8tes :<\/strong> faire pr\u00e9ciser le cr\u00e9neau, la zone et les caract\u00e9ristiques laiss\u00e9es entre crochets.<\/li><\/ul><\/section><h2>Les questions avant de signer<\/h2><ul><li>Quelle pi\u00e8ce exacte sera remplac\u00e9e, et pourquoi ?<\/li><li>Le total comprend-il le d\u00e9placement et l\u2019horaire convenu ?<\/li><li>Quels r\u00e9glages et essais sont inclus ?<\/li><li>Qu\u2019est-ce qui pourrait modifier le prix, et comment serai-je inform\u00e9 ?<\/li><li>Puis-je conserver une copie du devis avant le d\u00e9but des travaux ?<\/li><\/ul><div class=\"sf-actions\"><a class=\"sf-btn\" href=\"https:\/\/serrurefrance.fr\/index.php\/prix-guides\/\">Comparer les prix des cylindres<\/a><a class=\"sf-btn sf-btn-light\" href=\"https:\/\/serrurefrance.fr\/index.php\/guides\/\">Tous les guides<\/a><\/div><h2>Un cylindre est pr\u00e9vu dans le devis ?<\/h2><p>Pr\u00e9parez <a href=\"https:\/\/serrurefrance.fr\/index.php\/guides\/quel-cylindre-pour-ma-porte\/\">votre fiche de mesures et de besoins<\/a>, puis rapprochez la r\u00e9f\u00e9rence propos\u00e9e des <a href=\"https:\/\/serrurefrance.fr\/index.php\/prix-guides\/\">rep\u00e8res de prix du mat\u00e9riel<\/a>. Le prix de la pi\u00e8ce seule ne comprend pas automatiquement la pose et le d\u00e9placement.<\/p><section class=\"sf-note sf-related\" aria-label=\"Lectures compl\u00e9mentaires\"><h2 style=\"font-size:24px;margin-top:0\">\u00c0 lire ensuite<\/h2><ul><li><a href=\"https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/\">Pr\u00e9parer mon appel au serrurier<\/a><\/li><li><a href=\"https:\/\/serrurefrance.fr\/index.php\/guides\/serrure-cassee-locataire-proprietaire\/\">Serrure cass\u00e9e en location : qui paie ?<\/a><\/li><li><a href=\"https:\/\/serrurefrance.fr\/index.php\/prix-guides\/\">Comparer les prix des cylindres<\/a><\/li><\/ul><\/section>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Mat\u00e9riel, pose, d\u00e9placement et majorations : apprenez \u00e0 lire un devis de serrurier et \u00e0 comparer les prestations avant de donner votre accord.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":114,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-116","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Devis de serrurier : que v\u00e9rifier ? 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