{"id":331,"date":"2026-10-09T09:03:51","date_gmt":"2026-10-09T09:03:51","guid":{"rendered":"https:\/\/serrurefrance.fr\/?page_id=331"},"modified":"2026-10-09T09:03:51","modified_gmt":"2026-10-09T09:03:51","slug":"preparer-appel-serrurier","status":"publish","type":"page","link":"https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/","title":{"rendered":"Pr\u00e9parer mon appel au serrurier"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"331\" class=\"elementor elementor-331\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d331000 e-con-full sf-r e-flex e-con e-parent\" data-id=\"d331000\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d331001 e-con-full sf-section sf-hero sf-cream e-flex e-con e-parent\" data-id=\"d331001\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d331002 e-con-full sf-wrap e-flex e-con e-parent\" data-id=\"d331002\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d331003 elementor-widget elementor-widget-html\" data-id=\"d331003\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n.sf-r{--ink:#252b2a;--muted:#55605c;--line:#dce2dc;--cream:#f5f4ed;font-family:Poppins,sans-serif;color:var(--ink);font-size:16px;line-height:1.75;overflow-wrap:anywhere;width:100%;max-width:none!important;padding:0!important;gap:0!important}\n.sf-r *{box-sizing:border-box}.sf-r .e-con{padding:0;gap:0;min-width:0}.sf-r .elementor-widget-html{width:100%;min-width:0}.sf-r .sf-wrap{width:100%!important;max-width:1160px!important;margin:0 auto!important;padding:0 28px!important;gap:0!important}.sf-r .sf-section{padding:64px 0!important;width:100%;max-width:none}.sf-r .sf-hero{padding:38px 0 46px!important}.sf-r .sf-cream{background:var(--cream)}.sf-r .sf-pale{background:#f7f8f5}.sf-r h1,.sf-r h2,.sf-r h3{font-family:inherit;color:var(--ink);font-weight:600;line-height:1.2;letter-spacing:-.035em}.sf-r h1{font-size:clamp(34px,4.1vw,54px);max-width:850px;margin:14px 0 22px}.sf-r h2{font-size:clamp(28px,3vw,37px);margin:0 0 18px}.sf-r h3{font-size:23px;margin:0 0 14px}.sf-r p{margin:0 0 18px}.sf-r a{color:inherit;text-underline-offset:4px}.sf-r a:focus-visible,.sf-r summary:focus-visible{outline:3px solid #a86400;outline-offset:5px}.sf-r .sf-eyebrow{font-size:12px;font-weight:600;text-transform:uppercase;letter-spacing:.13em;color:#626852;margin:0 0 14px}.sf-r .sf-lead{font-size:18px;color:var(--muted);max-width:780px;line-height:1.7}.sf-r .sf-small{font-size:13px;color:var(--muted)}.sf-r .sf-tabs{display:flex;gap:8px;padding:0 0 26px;flex-wrap:wrap}.sf-r .sf-tabs a{padding:7px 17px;border:1px solid #bbc4b8;border-radius:30px;font-size:14px;text-decoration:none}.sf-r .sf-tabs a[aria-current=page]{color:#fff;background:#26372f;border-color:#26372f}.sf-r .sf-actions{display:flex;flex-wrap:wrap;gap:12px;margin:24px 0 0}.sf-r .sf-btn{display:inline-flex;align-items:center;justify-content:center;padding:12px 20px;min-height:48px;border:1px solid #252b2a;border-radius:7px;background:#252b2a;color:#fff;font-size:14px;font-weight:600;text-decoration:none;line-height:1.5}.sf-r .sf-btn:hover{background:#46544d}.sf-r .sf-btn-light{color:#252b2a;background:transparent;border-color:#b5bdb3}.sf-r .sf-btn-light:hover{background:#e9ecdf}.sf-r .sf-grid3{display:grid!important;grid-template-columns:repeat(3,minmax(0,1fr));gap:24px!important;align-items:stretch;width:100%}.sf-r .sf-grid2{display:grid!important;grid-template-columns:repeat(2,minmax(0,1fr));gap:28px!important;width:100%;align-items:stretch}.sf-r .sf-card{border:1px solid var(--line);border-radius:12px;overflow:hidden;background:#fff;display:flex!important;flex-direction:column;align-items:stretch;gap:0!important}.sf-r .sf-card-body{padding:26px}.sf-r .sf-card-body>p:last-child{margin:0}.sf-r .sf-card-body h2{font-size:28px}.sf-r .sf-card-body p{font-size:15px;color:var(--muted)}.sf-r .sf-card-body .sf-eyebrow{font-size:12px}.sf-r .sf-price-line{border-top:1px solid var(--line);padding-top:18px;margin-top:18px}.sf-r .sf-price-line h3{font-size:17px;letter-spacing:-.015em;margin:0 0 8px}.sf-r .sf-price{font-size:29px;font-weight:600;line-height:1.25;margin:8px 0;color:var(--ink)}.sf-r .sf-price small{font-size:12px;font-weight:400}.sf-r .sf-price-line .sf-small{font-size:12px;margin:8px 0}.sf-r .sf-price-line a{font-size:12px}.sf-r .sf-note{padding:22px 25px;border-left:3px solid #aa7d37;background:#f6f1e6;border-radius:0 8px 8px 0;margin:26px 0;font-size:15px}.sf-r .sf-note p:last-child{margin:0}.sf-r .sf-head{max-width:770px;margin-bottom:30px}.sf-r .sf-copy{width:100%;max-width:800px!important;margin:0 auto!important}.sf-r .sf-copy h2{font-size:29px;margin:36px 0 17px}.sf-r .sf-copy h3{font-size:21px;margin:25px 0 14px}.sf-r .sf-copy li{margin-bottom:10px}.sf-r .sf-copy ul,.sf-r .sf-copy ol{padding-left:24px}.sf-r .sf-crumb{font-size:13px;color:var(--muted);margin-bottom:22px}.sf-r .sf-tags{display:flex;gap:10px;flex-wrap:wrap;margin:24px 0 0}.sf-r .sf-tags a{font-size:13px;border:1px solid #c5cbbf;border-radius:7px;text-decoration:none;padding:9px 14px}.sf-r .sf-tags a:hover{background:#e8ecdf}.sf-r .sf-table{width:100%;border-collapse:collapse;font-size:15px;line-height:1.6;background:#fff}.sf-r .sf-table caption{text-align:left;font-size:13px;color:var(--muted);padding-bottom:14px}.sf-r .sf-table th,.sf-r .sf-table td{padding:18px 20px;text-align:left;border:1px solid var(--line);vertical-align:top}.sf-r .sf-table th{background:#e9eee4;font-weight:600}.sf-r .sf-table tbody th{width:30%}.sf-r .sf-checks{margin:0;padding:0;list-style:none}.sf-r .sf-checks li{border-bottom:1px solid var(--line);padding:18px 0;margin:0}.sf-r .sf-checks strong{display:block;margin-bottom:5px}.sf-r .sf-checks span{font-size:15px;color:var(--muted)}.sf-r details{border-bottom:1px solid var(--line);padding:20px 0}.sf-r summary{font-size:16px;font-weight:600;cursor:pointer}.sf-r details p{font-size:15px;color:var(--muted);margin:14px 0 0}.sf-r .sf-dark{background:#26372f;color:#fff}.sf-r .sf-dark h2{color:#fff}.sf-r .sf-dark p{color:#e0e6df}.sf-r .sf-dark .sf-eyebrow{color:#e8c78f}.sf-r .sf-dark .sf-btn{background:#eeb85d;border-color:#eeb85d;color:#252b2a}.sf-r .sf-dark .sf-btn-light{background:transparent;color:#fff;border-color:#a5b4ab}.sf-r .sf-photo-slot{width:100%;min-width:0;line-height:0;position:relative;overflow:hidden;margin:0!important}.sf-r .sf-photo-slot img{display:block;width:100%;max-width:100%;height:auto;aspect-ratio:3\/2;object-fit:cover}.sf-r .sf-photo-slot:has(img[src*=\"placeholder\"]){background:#eeeee7}.sf-r .sf-photo-slot img[src*=\"placeholder\"]{opacity:.42}.sf-r .sf-photo-slot:has(img[src*=\"placeholder\"])::after{content:var(--photo-label,\"Photo \u00e0 ajouter\");position:absolute;bottom:16px;left:16px;right:16px;padding:10px 12px;border:1px dashed #b6baad;border-radius:6px;background:#fffefb;color:#626852;font:500 12px\/1.5 Poppins,sans-serif;text-align:center;pointer-events:none}.sf-r .sf-photo-wide{border:1px solid var(--line);border-radius:12px;margin:26px 0!important}.sf-r .sf-photo-wide img{aspect-ratio:16\/9}.sf-r [id]{scroll-margin-top:28px}\n@media(max-width:850px){.sf-r .sf-grid3{grid-template-columns:1fr}.sf-r .sf-card-brand{display:grid!important;grid-template-columns:.7fr 1.3fr;align-items:start}.sf-r .sf-card-brand .sf-photo-slot img{aspect-ratio:1\/1}.sf-r .sf-wrap{padding:0 22px!important}.sf-r .sf-section{padding:44px 0!important}.sf-r .sf-hero{padding:26px 0 34px!important}}\n@media(max-width:600px){.sf-r .sf-grid2,.sf-r .sf-card-brand{grid-template-columns:1fr}.sf-r .sf-card-brand .sf-photo-slot img{aspect-ratio:3\/2}.sf-r .sf-actions{flex-direction:column}.sf-r .sf-btn{width:100%}.sf-r .sf-card-body{padding:23px}.sf-r .sf-table thead{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.sf-r .sf-table tbody,.sf-r .sf-table tr{display:block}.sf-r .sf-table tbody th,.sf-r .sf-table td{display:block;width:100%;padding:13px 17px}.sf-r .sf-table tbody th{border-bottom:0}.sf-r .sf-copy h2{font-size:26px}.sf-r .sf-note{padding:19px}.sf-r .sf-photo-wide img{aspect-ratio:3\/2}}\n.page-id-331 main{margin-block-start:0!important;padding:0!important}.page-id-331 main>.wp-block-group{padding:0!important;max-width:none!important}.page-id-331 main .wp-block-post-title{display:none}.page-id-331 main .elementor,.page-id-331 main .wp-block-post-content{max-width:none!important;margin:0!important}.page-id-331 main>.wp-block-group:empty{display:none}\n.sf-r .sf-tool{max-width:900px;margin:0 auto}.sf-r .sf-tool [hidden]{display:none!important}.sf-r .sf-tool fieldset{border:1px solid #dce2dc;border-radius:12px;padding:24px;margin:0 0 24px;min-width:0;background:#fff}.sf-r .sf-tool legend{padding:0 8px;font-weight:600;font-size:20px;color:#26372f}.sf-r .sf-tool label{display:block;font-size:15px;font-weight:500;margin:0 0 8px}.sf-r .sf-tool input,.sf-r .sf-tool select{box-sizing:border-box;display:block;width:100%;min-width:0;max-width:100%;min-height:48px;padding:11px 12px;border:1px solid #929f93;border-radius:7px;background:#fff;color:#252b2a;font:400 16px\/1.4 Poppins,sans-serif}.sf-r .sf-tool input:focus,.sf-r .sf-tool select:focus{outline:3px solid #ad7b31;outline-offset:2px}.sf-r .sf-tool .sf-fields{display:grid;grid-template-columns:1fr 1fr;gap:20px}.sf-r .sf-tool .sf-field{margin:0 0 20px;min-width:0}.sf-r .sf-tool .sf-field:last-child{margin-bottom:0}.sf-r .sf-tool .sf-hint{font-size:13px;color:#55605c;line-height:1.6;margin:8px 0 0}.sf-r .sf-tool button{cursor:pointer;font-family:inherit}.sf-r .sf-tool button:disabled{opacity:.5;cursor:default}.sf-r .sf-tool .sf-result{padding:28px;border:2px solid #8c9d88;background:#f5f7f1;border-radius:12px;margin-top:30px;scroll-margin-top:24px}.sf-r .sf-tool .sf-result:focus{outline:3px solid #ad7b31;outline-offset:4px}.sf-r .sf-tool .sf-result h2{margin:0 0 14px}.sf-r .sf-tool dl{margin:20px 0}.sf-r .sf-tool dl>div{padding:14px 0;border-top:1px solid #d3dcd0;display:grid;grid-template-columns:200px 1fr;gap:14px}.sf-r .sf-tool dt{font-weight:600}.sf-r .sf-tool dd{margin:0;overflow-wrap:anywhere}.sf-r .sf-tool .sf-error{color:#8a2424;font-weight:500}.sf-r .sf-tool .sf-result-title{font-size:28px}.sf-r .sf-tool .sf-review-list{padding-left:24px}.sf-r .sf-tool .sf-review-list li{margin-bottom:10px}\n@media(max-width:600px){.sf-r .sf-tool .sf-fields{grid-template-columns:1fr;gap:0}.sf-r .sf-tool fieldset{padding:18px}.sf-r .sf-tool legend{font-size:18px}.sf-r .sf-tool .sf-result{padding:18px}.sf-r .sf-tool dl>div{grid-template-columns:1fr;gap:5px}.sf-r .sf-tool .sf-result-title{font-size:25px}.sf-r .sf-tool .sf-btn{min-height:48px}}\n@media print{body.sf-print-cylinder *{visibility:hidden}body.sf-print-cylinder #sf-cylinder-result,body.sf-print-cylinder #sf-cylinder-result *{visibility:visible}body.sf-print-cylinder #sf-cylinder-result{position:absolute;left:0;top:0;width:100%;max-width:100%;margin:0;padding:12mm;border:0;background:white;color:black}body.sf-print-cylinder #sf-cylinder-result .sf-actions{display:none!important}}\n<\/style><p class=\"sf-crumb\"><a href=\"https:\/\/serrurefrance.fr\/index.php\/guides\/\">Guides<\/a> \/ Pr\u00e9parer un appel<\/p><p class=\"sf-eyebrow\">Outil gratuit \u00b7 Avant une intervention<\/p><h1>Pr\u00e9parer mon appel au serrurier<\/h1><p class=\"sf-lead\">Porte bloqu\u00e9e, cl\u00e9 qui accroche ou projet de remplacement : rassemblez les bonnes informations et cr\u00e9ez une fiche claire \u00e0 garder sous les yeux pendant votre appel.<\/p><p class=\"sf-small\">La r\u00e9daction SerrureFrance \u00b7 9 octobre 2026<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d331004 e-con-full sf-section e-flex e-con e-parent\" data-id=\"d331004\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d331005 e-con-full sf-wrap e-flex e-con e-parent\" data-id=\"d331005\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d331006 e-con-full e-flex e-con e-parent\" data-id=\"d331006\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d331007 elementor-widget elementor-widget-html\" data-id=\"d331007\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n#sf-call-tool{max-width:850px;margin:auto}#sf-call-tool .sf-fields{display:grid;grid-template-columns:1fr 1fr;gap:22px}#sf-call-tool label{display:block;font-weight:600;margin:0 0 8px}#sf-call-tool select,#sf-call-tool input,#sf-call-tool textarea{display:block;width:100%;font:inherit;line-height:1.5;padding:12px;border:1px solid #8b978d;border-radius:7px;background:#fff;color:#252b2a}#sf-call-tool input:focus,#sf-call-tool select:focus,#sf-call-tool textarea:focus,#sf-call-tool button:focus-visible{outline:3px solid #a86400;outline-offset:3px}#sf-call-tool small{display:block;font-size:13px;line-height:1.6;margin:7px 0;color:#55605c}#sf-call-tool button{cursor:pointer;font-family:inherit}#sf-call-tool .sf-wide{grid-column:1\/-1}#sf-call-tool #sf-call-result{white-space:pre-wrap;font:inherit;background:#f7f8f5;border:1px solid #dce2dc;border-radius:10px;padding:22px;line-height:1.75}#sf-call-tool [hidden]{display:none!important}#sf-call-tool .sf-status{font-size:14px;color:#26372f;min-height:24px}@media(max-width:600px){#sf-call-tool .sf-fields{grid-template-columns:1fr}}@media print{body *{visibility:hidden!important}#sf-call-output,#sf-call-output *{visibility:visible!important}#sf-call-output{position:absolute;left:0;top:0;width:100%;padding:10mm;background:white}#sf-call-output button,#sf-call-output .sf-actions,#sf-call-status{display:none!important}#sf-call-result{border:0!important;padding:0!important}}\n<\/style>\n<div id=\"sf-call-tool\">\n<div class=\"sf-note\"><p><strong>D\u00e9crivez ce que vous observez, sans forcer.<\/strong> Cette fiche pr\u00e9pare un \u00e9change : elle ne pose pas de diagnostic, ne donne pas de tarif et ne r\u00e9serve aucune intervention. En cas de danger imm\u00e9diat pour une personne, contactez les secours.<\/p><\/div>\n<p class=\"sf-small\">Les champs sont facultatifs. Vos r\u00e9ponses restent dans cette page, sans envoi automatique ni stockage par cet outil. N\u2019indiquez ni adresse pr\u00e9cise, ni code d\u2019acc\u00e8s, ni num\u00e9ro de cl\u00e9.<\/p>\n<div class=\"sf-fields\" role=\"group\" aria-label=\"Informations pour pr\u00e9parer un appel au serrurier\">\n<div><label for=\"sf-call-door\">1. \u00c9tat actuel de la porte<\/label><select id=\"sf-call-door\"><option value=\"Non pr\u00e9cis\u00e9\">Je ne sais pas \/ non pr\u00e9cis\u00e9<\/option><option>Porte ouverte<\/option><option>Porte ferm\u00e9e, simplement claqu\u00e9e<\/option><option>Porte ferm\u00e9e et verrouill\u00e9e \u00e0 cl\u00e9<\/option><option>Porte ferm\u00e9e, verrouillage incertain<\/option><\/select><small>Ne refermez pas une porte ouverte pour faire un essai.<\/small><\/div>\n<div><label for=\"sf-call-problem\">2. Probl\u00e8me principal<\/label><select id=\"sf-call-problem\"><option value=\"Non pr\u00e9cis\u00e9\">Choisir un sympt\u00f4me<\/option><option>Cl\u00e9s perdues ou rest\u00e9es \u00e0 l\u2019int\u00e9rieur<\/option><option>Cl\u00e9 cass\u00e9e dans la serrure<\/option><option>Cl\u00e9 qui accroche ou ne tourne plus<\/option><option>Poign\u00e9e dure ou qui ne revient pas<\/option><option>Porte qui frotte ou ferme mal<\/option><option>Traces de d\u00e9gradation ou d\u2019effraction<\/option><option>Remplacement ou am\u00e9lioration \u00e0 pr\u00e9voir<\/option><option>Autre probl\u00e8me \/ je ne sais pas<\/option><\/select><\/div>\n<div><label for=\"sf-call-type\">3. Type de porte<\/label><select id=\"sf-call-type\"><option value=\"Type \u00e0 identifier\">Je ne sais pas<\/option><option>Porte d\u2019entr\u00e9e d\u2019appartement<\/option><option>Porte d\u2019entr\u00e9e de maison<\/option><option>Bloc-porte blind\u00e9 identifi\u00e9<\/option><option>Autre porte<\/option><\/select><\/div>\n<div><label for=\"sf-call-lock\">4. \u00c9quipement connu<\/label><select id=\"sf-call-lock\"><option value=\"\u00c9quipement \u00e0 identifier\">Je ne sais pas<\/option><option>Serrure m\u00e9canique<\/option><option>Serrure avec relevage de poign\u00e9e<\/option><option>Serrure automatique ou motoris\u00e9e<\/option><option>Serrure connect\u00e9e<\/option><\/select><small>Choisissez uniquement ce que vous savez d\u00e9j\u00e0.<\/small><\/div>\n<div><label for=\"sf-call-place\">5. Commune ou code postal<\/label><input id=\"sf-call-place\" type=\"text\" maxlength=\"70\" autocomplete=\"off\" placeholder=\"Ex. : Annemasse\"><small>La commune suffit ici ; pr\u00e9cisez l\u2019adresse directement au professionnel choisi.<\/small><\/div>\n<div><label for=\"sf-call-time\">6. Depuis quand ?<\/label><select id=\"sf-call-time\"><option value=\"Non pr\u00e9cis\u00e9\">Je ne sais pas<\/option><option>Probl\u00e8me soudain aujourd\u2019hui<\/option><option>D\u00e9faut progressif depuis plusieurs jours<\/option><option>Depuis des travaux ou une pose<\/option><option>Apr\u00e8s une perte de cl\u00e9s<\/option><option>Apr\u00e8s un choc ou une d\u00e9gradation<\/option><option>Projet sans panne actuelle<\/option><\/select><\/div>\n<div class=\"sf-wide\"><label for=\"sf-call-notes\">7. Pr\u00e9cisions utiles (facultatif)<\/label><textarea id=\"sf-call-notes\" rows=\"3\" maxlength=\"600\" autocomplete=\"off\" placeholder=\"Ex. : la poign\u00e9e reste abaiss\u00e9e ; la porte est encore ouverte.\"><\/textarea><small>Une marque visible, le moment o\u00f9 cela r\u00e9siste, un bruit nouveau\u2026 Pas de donn\u00e9e personnelle ni de photographie de cl\u00e9.<\/small><\/div>\n<\/div>\n<div class=\"sf-actions\"><button type=\"button\" class=\"sf-btn\" id=\"sf-call-build\">Cr\u00e9er ma fiche d\u2019appel<\/button><button type=\"button\" class=\"sf-btn sf-btn-light\" id=\"sf-call-clear\">Effacer mes r\u00e9ponses<\/button><\/div>\n<p id=\"sf-call-notice\" role=\"status\" class=\"sf-status\" aria-live=\"polite\"><\/p>\n<section id=\"sf-call-output\" aria-labelledby=\"sf-call-output-title\" hidden><h2 id=\"sf-call-output-title\" tabindex=\"-1\">Ma fiche pour appeler un serrurier<\/h2><div id=\"sf-call-result\"><\/div><div class=\"sf-actions\"><button type=\"button\" class=\"sf-btn\" id=\"sf-call-copy\">Copier la fiche<\/button><button type=\"button\" class=\"sf-btn sf-btn-light\" id=\"sf-call-download\">T\u00e9l\u00e9charger en texte<\/button><button type=\"button\" class=\"sf-btn sf-btn-light\" id=\"sf-call-print\">Imprimer \/ PDF<\/button><\/div><p id=\"sf-call-status\" class=\"sf-status\" role=\"status\" aria-live=\"polite\"><\/p><\/section>\n<noscript><p>Activez JavaScript pour g\u00e9n\u00e9rer la fiche. Vous pouvez aussi noter les sept informations ci-dessus et utiliser la checklist ci-dessous.<\/p><\/noscript>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d331img sf-guide-photo elementor-widget elementor-widget-image\" data-id=\"d331img\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1600\" height=\"1060\" src=\"https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/10\/photos-utiles-serrurier.webp\" class=\"attachment-full size-full wp-image-343\" alt=\"Deux cadrages utiles : une vue de la porte avec son cadre et un d\u00e9tail de la zone concern\u00e9e, sans cl\u00e9 ni code visible.\" srcset=\"https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/10\/photos-utiles-serrurier.webp 1600w, https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/10\/photos-utiles-serrurier-300x199.webp 300w, https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/10\/photos-utiles-serrurier-1024x678.webp 1024w, https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/10\/photos-utiles-serrurier-768x509.webp 768w, https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/10\/photos-utiles-serrurier-1536x1018.webp 1536w\" sizes=\"(max-width: 1600px) 100vw, 1600px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d331cap elementor-widget elementor-widget-html\" data-id=\"d331cap\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<p class=\"sf-small\">Sch\u00e9ma original SerrureFrance. Vue d\u2019ensemble et d\u00e9tail accessible : deux cadrages \u00e0 pr\u00e9parer sans montrer de cl\u00e9, de code ni de document priv\u00e9.<\/p>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d331rest elementor-widget elementor-widget-html\" data-id=\"d331rest\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"sf-copy\">\n<h2>Une phrase simple pour commencer l\u2019appel<\/h2><p><strong>Exemple fictif :<\/strong> \u00ab Je suis \u00e0 Annemasse. Ma porte est ferm\u00e9e, mais je ne sais pas si elle est verrouill\u00e9e. Mes cl\u00e9s sont \u00e0 l\u2019int\u00e9rieur. Pouvez-vous me pr\u00e9ciser votre d\u00e9lai, le d\u00e9placement et les conditions du d\u00e9pannage avant de venir ? \u00bb<\/p>\n<h2>Les questions \u00e0 poser avant de confirmer<\/h2><ul><li>Quel est le nom de l\u2019entreprise qui intervient et quel d\u00e9lai annonce-t-elle ?<\/li><li>Quel est le co\u00fbt TTC du d\u00e9placement, du diagnostic et des \u00e9ventuelles majorations ? Un d\u00e9placement sans travaux est-il factur\u00e9 ?<\/li><li>Quelle intervention est envisag\u00e9e et qu\u2019est-ce qui devra \u00eatre confirm\u00e9 sur place ?<\/li><li>Avant les travaux, puis-je avoir un devis d\u00e9taill\u00e9 ? Tout remplacement et tout suppl\u00e9ment seront-ils expliqu\u00e9s avant mon accord ?<\/li><\/ul>\n<p>En d\u00e9pannage \u00e0 domicile, le professionnel doit vous communiquer les conditions tarifaires et \u00e9tablir les documents pr\u00e9vus avant les travaux. La fiche ci-dessus ne remplace pas ce devis. Si votre contrat pr\u00e9voit une assistance, contactez l\u2019assureur avant de mandater un artisan lorsque la situation le permet. <a href=\"https:\/\/www.service-public.gouv.fr\/particuliers\/vosdroits\/F38350\">Source : Service-Public, d\u00e9pannage \u00e0 domicile<\/a>.<\/p>\n<h2>Checklist : les \u00e9l\u00e9ments \u00e0 garder \u00e0 port\u00e9e de main<\/h2><ul class=\"sf-checks\"><li><strong>Vos observations<\/strong><span>\u00c9tat de la porte, sympt\u00f4me et moment d\u2019apparition, sans nouvel essai risqu\u00e9.<\/span><\/li><li><strong>Une r\u00e9f\u00e9rence disponible<\/strong><span>Facture ou marque d\u00e9j\u00e0 visible. Ne d\u00e9montez pas la serrure pour trouver un num\u00e9ro.<\/span><\/li><li><strong>Deux vues utiles, si accessibles<\/strong><span>Vue d\u2019ensemble et d\u00e9tail du d\u00e9faut. Envoyez-les seulement au professionnel choisi ; \u00e9vitez les cl\u00e9s, les codes, le nom sur la porte et l\u2019int\u00e9rieur du logement.<\/span><\/li><li><strong>Les conditions \u00e9crites<\/strong><span>Coordonn\u00e9es de l\u2019entreprise, devis, d\u00e9placement, majorations et pi\u00e8ces envisag\u00e9es.<\/span><\/li><\/ul>\n<h2>Les erreurs fr\u00e9quentes<\/h2><p>Forcer une cl\u00e9, actionner un d\u00e9clencheur inconnu ou refermer une porte qui accroche peut compliquer la situation. Une difficult\u00e9 de fermeture ne prouve pas, \u00e0 elle seule, qu\u2019il faut changer le cylindre : le professionnel doit examiner l\u2019ensemble concern\u00e9. <a href=\"https:\/\/www.belm.fr\/conseils\/comment-regler-une-porte-entree\">Rep\u00e8res du fabricant Bel\u2019M sur les r\u00e9glages de porte<\/a>.<\/p>\n<h2>Questions utiles<\/h2><details><summary>Je ne connais pas ma serrure : puis-je utiliser l\u2019outil ?<\/summary><p>Oui. Gardez \u00ab Je ne sais pas \u00bb et d\u00e9crivez le sympt\u00f4me. Il vaut mieux une observation pr\u00e9cise qu\u2019une r\u00e9f\u00e9rence suppos\u00e9e.<\/p><\/details><details><summary>La fiche est-elle envoy\u00e9e \u00e0 un serrurier ?<\/summary><p>Non. Vous choisissez ensuite un professionnel et d\u00e9cidez de lui transmettre ou non la fiche. SerrureFrance ne r\u00e9serve aucune intervention.<\/p><\/details><details><summary>Puis-je modifier mes r\u00e9ponses ?<\/summary><p>Oui : modifiez les champs puis cliquez \u00e0 nouveau sur \u00ab Cr\u00e9er ma fiche d\u2019appel \u00bb. Une modification masque l\u2019ancienne fiche afin de ne pas copier un r\u00e9sum\u00e9 p\u00e9rim\u00e9.<\/p><\/details><details><summary>Est-ce un outil de diagnostic ?<\/summary><p>Non. Il rassemble les informations utiles \u00e0 l\u2019appel. Il ne confirme ni l\u2019origine de la panne, ni une compatibilit\u00e9, ni le co\u00fbt de l\u2019intervention.<\/p><\/details>\n<h2>Pour pr\u00e9parer la suite<\/h2><ul><li><a href=\"https:\/\/serrurefrance.fr\/index.php\/guides\/comprendre-devis-serrurier\/\">V\u00e9rifier un devis de serrurier<\/a><\/li><li><a href=\"https:\/\/serrurefrance.fr\/index.php\/guides\/porte-qui-ferme-mal\/\">Comprendre une porte qui ferme mal<\/a><\/li><li><a href=\"https:\/\/serrurefrance.fr\/index.php\/depannage\/\">Choisir le guide adapt\u00e9 \u00e0 votre panne<\/a><\/li><\/ul>\n<p class=\"sf-small\">La r\u00e9daction SerrureFrance \u00b7 Mis \u00e0 jour le 9 octobre 2026. Exemple fictif. Sources officielles et fabricant consult\u00e9s le 9 octobre 2026.<\/p>\n<\/div>\n<script>\n(function(){var root=document.getElementById('sf-call-tool');if(!root||root.dataset.ready)return;root.dataset.ready='1';var ids=['door','problem','type','lock','place','time','notes'];var get=function(id){return root.querySelector('#sf-call-'+id)};var out=get('output'),result=get('result'),notice=get('notice'),status=get('status');var current='';function value(id){return get(id).value.trim()||'Non pr\u00e9cis\u00e9'}function invalidate(){if(current){current='';out.hidden=true;notice.textContent='R\u00e9ponses modifi\u00e9es : cr\u00e9ez \u00e0 nouveau votre fiche.'}}ids.forEach(function(id){get(id).addEventListener('input',invalidate);get(id).addEventListener('change',invalidate)});get('build').addEventListener('click',function(){var parts=['FICHE DE PR\u00c9PARATION D\u2019APPEL \u2014 SERRUREFRANCE','Informations d\u00e9clar\u00e9es, \u00e0 confirmer par le professionnel. Aucun diagnostic ni devis.','','\u00c9tat de la porte : '+value('door'),'Probl\u00e8me : '+value('problem'),'Type de porte : '+value('type'),'\u00c9quipement : '+value('lock'),'Commune \/ code postal : '+value('place'),'Apparition : '+value('time'),'Pr\u00e9cisions : '+value('notes'),'','\u00c0 DEMANDER AVANT DE CONFIRMER','- Nom de l\u2019entreprise et d\u00e9lai annonc\u00e9.','- D\u00e9placement, diagnostic et majorations : montants TTC et conditions.','- Devis d\u00e9taill\u00e9 avant travaux ; accord avant remplacement ou suppl\u00e9ment.','- Assistance de mon assureur, si pr\u00e9vue au contrat.','','\u00c0 PR\u00c9PARER','- Une marque ou une facture si disponible, sans d\u00e9montage.','- Vue d\u2019ensemble et d\u00e9tail du d\u00e9faut si accessibles, sans photo de cl\u00e9 ni code.','- Ne pas forcer ni refermer une porte qui risque de se bloquer.','','Cette fiche n\u2019est transmise \u00e0 personne par l\u2019outil.'];current=parts.join('\\n');result.textContent=current;out.hidden=false;notice.textContent='Fiche cr\u00e9\u00e9e. Relisez-la avant de la transmettre.';status.textContent='';get('output-title').focus()});get('clear').addEventListener('click',function(){ids.forEach(function(id){var e=get(id);if(e.tagName==='SELECT')e.selectedIndex=0;else e.value=''});current='';result.textContent='';out.hidden=true;notice.textContent='R\u00e9ponses effac\u00e9es.';get('door').focus()});get('copy').addEventListener('click',async function(){try{await navigator.clipboard.writeText(current);status.textContent='Fiche copi\u00e9e.'}catch(e){status.textContent='La copie automatique est indisponible. S\u00e9lectionnez le texte de la fiche ou t\u00e9l\u00e9chargez-la.'}});get('download').addEventListener('click',function(){var blob=new Blob(['\\ufeff'+current],{type:'text\/plain;charset=utf-8'}),u=URL.createObjectURL(blob),a=document.createElement('a');a.href=u;a.download='fiche-appel-serrurier.txt';root.appendChild(a);a.click();a.remove();setTimeout(function(){URL.revokeObjectURL(u)},1000);status.textContent='Fichier texte pr\u00e9par\u00e9.'});get('print').addEventListener('click',function(){window.print()})})();\n<\/script>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d331008 e-con-full sf-section sf-dark e-flex e-con e-parent\" data-id=\"d331008\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-d331009 e-con-full sf-wrap e-flex e-con e-parent\" data-id=\"d331009\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d33100a elementor-widget elementor-widget-html\" data-id=\"d33100a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<h2>Une demande pr\u00e9cise, un \u00e9change plus clair.<\/h2><p>Relisez votre fiche, puis contactez directement le professionnel de votre choix.<\/p><div class=\"sf-actions\"><a class=\"sf-btn\" href=\"https:\/\/serrurefrance.fr\/index.php\/annuaire-serruriers\/\">Consulter l\u2019annuaire<\/a><a class=\"sf-btn sf-btn-light\" href=\"https:\/\/serrurefrance.fr\/index.php\/guides\/\">Tous les guides<\/a><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Cr\u00e9ez une fiche pour appeler un serrurier : \u00e9tat de la porte, sympt\u00f4me, commune et questions sur le devis. Outil gratuit, sans envoi des r\u00e9ponses.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":114,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-331","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pr\u00e9parer son appel au serrurier | SerrureFrance<\/title>\n<meta name=\"description\" content=\"Pr\u00e9parez votre appel au serrurier : porte, sympt\u00f4me et questions sur le devis. Cr\u00e9ez une fiche gratuite \u00e0 copier ou t\u00e9l\u00e9charger, sans envoi des r\u00e9ponses.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pr\u00e9parer son appel au serrurier | SerrureFrance\" \/>\n<meta property=\"og:description\" content=\"Pr\u00e9parez votre appel au serrurier : porte, sympt\u00f4me et questions sur le devis. Cr\u00e9ez une fiche gratuite \u00e0 copier ou t\u00e9l\u00e9charger, sans envoi des r\u00e9ponses.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/\" \/>\n<meta property=\"og:site_name\" content=\"SerrureFrance.fr\" \/>\n<meta property=\"og:image\" content=\"https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/10\/photos-utiles-serrurier.webp\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"1060\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"5 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/serrurefrance.fr\\\/index.php\\\/guides\\\/preparer-appel-serrurier\\\/\",\"url\":\"https:\\\/\\\/serrurefrance.fr\\\/index.php\\\/guides\\\/preparer-appel-serrurier\\\/\",\"name\":\"Pr\u00e9parer son appel au serrurier | SerrureFrance\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/serrurefrance.fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/serrurefrance.fr\\\/index.php\\\/guides\\\/preparer-appel-serrurier\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/serrurefrance.fr\\\/index.php\\\/guides\\\/preparer-appel-serrurier\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/serrurefrance.fr\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/photos-utiles-serrurier.webp\",\"datePublished\":\"2026-10-09T09:03:51+00:00\",\"description\":\"Pr\u00e9parez votre appel au serrurier : porte, sympt\u00f4me et questions sur le devis. Cr\u00e9ez une fiche gratuite \u00e0 copier ou t\u00e9l\u00e9charger, sans envoi des r\u00e9ponses.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/serrurefrance.fr\\\/index.php\\\/guides\\\/preparer-appel-serrurier\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/serrurefrance.fr\\\/index.php\\\/guides\\\/preparer-appel-serrurier\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/serrurefrance.fr\\\/index.php\\\/guides\\\/preparer-appel-serrurier\\\/#primaryimage\",\"url\":\"https:\\\/\\\/serrurefrance.fr\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/photos-utiles-serrurier.webp\",\"contentUrl\":\"https:\\\/\\\/serrurefrance.fr\\\/wp-content\\\/uploads\\\/2026\\\/10\\\/photos-utiles-serrurier.webp\",\"width\":1600,\"height\":1060,\"caption\":\"Sch\u00e9ma p\u00e9dagogique original de SerrureFrance, non cot\u00e9. Ce visuel n\u2019est pas une photographie de chantier.\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/serrurefrance.fr\\\/index.php\\\/guides\\\/preparer-appel-serrurier\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/serrurefrance.fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Guides\",\"item\":\"https:\\\/\\\/serrurefrance.fr\\\/index.php\\\/guides\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Pr\u00e9parer mon appel au serrurier\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/serrurefrance.fr\\\/#website\",\"url\":\"https:\\\/\\\/serrurefrance.fr\\\/\",\"name\":\"SerrureFrance.fr\",\"description\":\"Serrurerie, s\u00e9curit\u00e9 et serruriers de confiance pr\u00e8s de chez vous.\",\"publisher\":{\"@id\":\"https:\\\/\\\/serrurefrance.fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/serrurefrance.fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/serrurefrance.fr\\\/#organization\",\"name\":\"SerrureFrance.fr\",\"url\":\"https:\\\/\\\/serrurefrance.fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/serrurefrance.fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/serrurefrance.fr\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/Image-Codex-6-sept.-2026-10_15_36.webp\",\"contentUrl\":\"https:\\\/\\\/serrurefrance.fr\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/Image-Codex-6-sept.-2026-10_15_36.webp\",\"width\":1920,\"height\":640,\"caption\":\"SerrureFrance.fr\"},\"image\":{\"@id\":\"https:\\\/\\\/serrurefrance.fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pr\u00e9parer son appel au serrurier | SerrureFrance","description":"Pr\u00e9parez votre appel au serrurier : porte, sympt\u00f4me et questions sur le devis. Cr\u00e9ez une fiche gratuite \u00e0 copier ou t\u00e9l\u00e9charger, sans envoi des r\u00e9ponses.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/","og_locale":"fr_FR","og_type":"article","og_title":"Pr\u00e9parer son appel au serrurier | SerrureFrance","og_description":"Pr\u00e9parez votre appel au serrurier : porte, sympt\u00f4me et questions sur le devis. Cr\u00e9ez une fiche gratuite \u00e0 copier ou t\u00e9l\u00e9charger, sans envoi des r\u00e9ponses.","og_url":"https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/","og_site_name":"SerrureFrance.fr","og_image":[{"width":1600,"height":1060,"url":"https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/10\/photos-utiles-serrurier.webp","type":"image\/webp"}],"twitter_card":"summary_large_image","twitter_misc":{"Dur\u00e9e de lecture estim\u00e9e":"5 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/","url":"https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/","name":"Pr\u00e9parer son appel au serrurier | SerrureFrance","isPartOf":{"@id":"https:\/\/serrurefrance.fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/#primaryimage"},"image":{"@id":"https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/#primaryimage"},"thumbnailUrl":"https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/10\/photos-utiles-serrurier.webp","datePublished":"2026-10-09T09:03:51+00:00","description":"Pr\u00e9parez votre appel au serrurier : porte, sympt\u00f4me et questions sur le devis. Cr\u00e9ez une fiche gratuite \u00e0 copier ou t\u00e9l\u00e9charger, sans envoi des r\u00e9ponses.","breadcrumb":{"@id":"https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/"]}]},{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/#primaryimage","url":"https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/10\/photos-utiles-serrurier.webp","contentUrl":"https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/10\/photos-utiles-serrurier.webp","width":1600,"height":1060,"caption":"Sch\u00e9ma p\u00e9dagogique original de SerrureFrance, non cot\u00e9. Ce visuel n\u2019est pas une photographie de chantier."},{"@type":"BreadcrumbList","@id":"https:\/\/serrurefrance.fr\/index.php\/guides\/preparer-appel-serrurier\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/serrurefrance.fr\/"},{"@type":"ListItem","position":2,"name":"Guides","item":"https:\/\/serrurefrance.fr\/index.php\/guides\/"},{"@type":"ListItem","position":3,"name":"Pr\u00e9parer mon appel au serrurier"}]},{"@type":"WebSite","@id":"https:\/\/serrurefrance.fr\/#website","url":"https:\/\/serrurefrance.fr\/","name":"SerrureFrance.fr","description":"Serrurerie, s\u00e9curit\u00e9 et serruriers de confiance pr\u00e8s de chez vous.","publisher":{"@id":"https:\/\/serrurefrance.fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/serrurefrance.fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/serrurefrance.fr\/#organization","name":"SerrureFrance.fr","url":"https:\/\/serrurefrance.fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/serrurefrance.fr\/#\/schema\/logo\/image\/","url":"https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/09\/Image-Codex-6-sept.-2026-10_15_36.webp","contentUrl":"https:\/\/serrurefrance.fr\/wp-content\/uploads\/2026\/09\/Image-Codex-6-sept.-2026-10_15_36.webp","width":1920,"height":640,"caption":"SerrureFrance.fr"},"image":{"@id":"https:\/\/serrurefrance.fr\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/serrurefrance.fr\/index.php\/wp-json\/wp\/v2\/pages\/331","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/serrurefrance.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/serrurefrance.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/serrurefrance.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/serrurefrance.fr\/index.php\/wp-json\/wp\/v2\/comments?post=331"}],"version-history":[{"count":3,"href":"https:\/\/serrurefrance.fr\/index.php\/wp-json\/wp\/v2\/pages\/331\/revisions"}],"predecessor-version":[{"id":344,"href":"https:\/\/serrurefrance.fr\/index.php\/wp-json\/wp\/v2\/pages\/331\/revisions\/344"}],"up":[{"embeddable":true,"href":"https:\/\/serrurefrance.fr\/index.php\/wp-json\/wp\/v2\/pages\/114"}],"wp:attachment":[{"href":"https:\/\/serrurefrance.fr\/index.php\/wp-json\/wp\/v2\/media?parent=331"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}